Vietnam Coach & Bus Rental | Vietnamese Coach Hire | Day Tours
Established in 1994, Hai Van is a pioneer in the passenger transportation industry in Vietnam. Headquartered in Hanoi, now with almost 1000 employees and 250 vehicles of all classes ranging from 7 to 45 seats, Hai Van has grown to be a full-service passenger transportation company with 25 years of experience in transporting casual, experienced and business travellers from all around the world. With an immense commitment to safety, our vehicles are meticulously cared for and maintained with the highest level of care, but more importantly, we have a recognized standard for recruiting, a rigorous training program and an honest feedback system for our chauffeurs. We are proud to provide our most demanding clients with a professional, kind and trustworthy luxury car, mini-bus, motorcoach and charter bus rental service.
Hai Van
Building 125 Hoang Ngan, Cau Giay,
Hanoi, Vietnam
+84 243 7223599
+84 373176666
Hien@havaz.vn
Haivan.com
Key Contacts
Thang Trinh – CEO/Founder
Email: thang@haivantravel.com
Brian Trinh – Marketing Manager
Email: hien@havaz.vn
Gateway Cities
- Hanoi
- Danang
- Ho Chi Minh
- Lao Cai
- Sapa
- Vung Tau
Testimonials from Our Clients
There was really bad traffic on the way to Tan Son Nhat airport. I was very nervous because I didn't know if I was gonna make it in time for my flight. Knowing that we wouldn't make it in time, Hai Van called to tell me that they would pay for the ticket change fees. This rarely happens in any transportation company since they are not liable for me missing my flight because of traffic. They did this all for the benefit of customers. My family always uses the HAIVAN app to book our ride because we think they are reliable and offer very good service
Once I double booked a ticket and contacted customer service and was helped right away. Their customer service representative checked and refunded my ticket immediately. I was surprised by their quick support and enthusiasm, and will definitely use their services again.
Hai Van is very good. I forgot a purse with thousands of dollars in the car. The driver contacted me and returned my purse without missing a penny. Very reputable and reliable company, 100/100.
I am very satisfied with the service on the Dien Bien route. Staff is polite and attentive, careful, and safe driver, they also give out free water and hand towels for refreshment.
The best passenger transportation company I've ever been to. I use Hai Van to go home every Lunar New Year, they give out free meals to passengers on the last day of the year. Customer support and drivers are very professional and polite. One thousand stars
I am very satisfied with the Hai Van's service. I'm very satisfied with The Vung Tau - Saigon route service. Everything is great from the quality of the car to the driver's manner. Many thanks Hai Van Limousine.
Excellent quality, buses on the Ha Giang - Hanoi are very good. The drivers Mr. Tri, Mr. Hoa are very helpful.
Very kind and professional service. Booking tickets and choosing seats was easy, no cramming, buses didn't over carry passengers. I'm very satisfied . We wish Hai Van would maintain their qualities.
The driver is attentive and careful. Their customer service representative even called back after the trip to ask me about my trip. I feel satisfied with Hai Van's service.
Yesterday, I was quite excited and satisfied when using the Hanoi - Son La bed sleeper service, the driver was thoughtful, the cabin attendant helped me when I was struggling with my luggage. The bed is soft so no back pain, easy to adjust. They even have a TV. Hopefully, Hai Van will continue to improve the quality of their service.
Thanks to Hai Van’s opening, Son La finally has sleeper bus, 5 years ago I had hoped to have a professional reservation transportation service with seat reservation and payment in advance, now Hai Van has done it via their app, you can reserve seats and make a direct payment. Highly recommended because of professional services.
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Coach Hire & Bus Rental Services Hanoi, Vietnam
- Travel Agency
- Meet & Greet Services
- Bus Tours
- School and University Transportation
- Corporate Travel
- Group sightseeing
- Conventions
- Athletic Events
- Airport Transfers
- Charter Coach Services
- Intercity Bus
Charter Coach & Bus Hire
With almost 100 motor coaches & buses to hire ranging from 16 to 45 seat, we are confident that we can take care of all your bus rental needs whether it is sightseeing, conference, sport event, college outings or airport transfer. In addition, we are also a reliable partner of hundreds of travel agents from the America, Europe and Asia. We provide a tailored made experience on every trip and take care of our customer every step of the way. Safety is our number one priority; therefore, every bus goes through an extensive safety check before leaving our garage.
Intercity Bus Services
For those who are looking for a less expensive way to travel, we offer daily buses from Hanoi to Lao Cai, Sapa, Ha Giang, Son La, Dien Bien Phu, in Northern Mountain region of Vietnam. You can travel comfortably on our Hyundai Universe equipped with sleeper bed in three different classes, Economy, VIP and Royal. You won’t be disappointed with our intercity bus service as well as with the sightseen. These locations showcase unbelievable mountain landscapes, breathtaking view of the mountain, steep rice terraces and picturesque villages. Not only that, they are also home to many different ethnic minorities in Vietnam.
Airport Transfer
We provide airport transfer for individual and group at all major airports in Vietnam including Noi Bai, Da Nang and Tan Son Nhat International airport. We also offer a cheaper alternative airport shuttle bus service from Tan Son Nhat International Airport, Ho Chi Minh city to Vung Tau, a popular beach destination just less than 100 km from city center. We are currently the FIRST and ONLY private company that received the government’s permit to run this service. We plan to open a new shuttle bus service from Noi Bai International Airport to Hanoi city centers in 2020.
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International Travel - Quality & Safety Standards
Quality
We’ve studied every detail of our customers’ experience throughout their journey, in order to constantly improve our coach hire service over time and maintain our position at the forefront of the industry. To ensure customer satisfaction, all of our drivers are rated on a monthly basis according to the rating received from our customers who have used the service on HAIVAN app and our customer care team.
Safety
Safety is our number one priority; therefore, every bus goes through an extensive safety check before leaving our garage. All maintenance, repair and technical problem are recorded on our fleet management software. In addition, all our vehicles are equipped with safety monitoring system including GPS, camera, tire pressure and speed to improve our ability to monitor and ensure the vehicle safety while operating on the road.
Drivers
We have accumulated 25 years of experience to develop a mandatory training program to equip our drivers with the finest safety and driving knowledge as well as understanding of the customer. Professional, punctual, kind and trustworthy are words that customer uses to describe HAIVAN’s drivers.
24 Hour Service
We have a team that is available 24/7 to take our clients last minute requests and response to any emergency. Our team members will coordinate and maintain communication between our drivers, offices and tour guides in order to meet any of our clients’ needs in a timely manner.
Maintenance
With an immense commitment to safety, all our motor coaches and buses for hire are meticulously cared for and maintained with the highest level of care. After every trip, the vehicle is washed, refueled, checked for safety and visible sign of wear before going out to serve our clients again.
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Luxury Cars, Motor Coaches and Buses
HAIVAN’s Highlight Numbers
25 years of experience | 95%+ customer satisfaction rate | 200+ Million customer | 200+ Million safe km | 1000 employees | 250 vehicles
Hyundai Universe
45 seater
The Hyundai Universe is one of the most popular luxury passenger coaches available to rent in Vietnam. The vehicle is equipped with leather seats, reading lights and spacious legroom. Its large passenger and luggage capacity make it suitable for large tourist group, conference and corporate travel.
Hyundai Universe Mini
35 seater
Hyundai Universe Mini as its name stands is another version of the famous Universe. It has all the luxury features of its bigger brother packed into a smaller chassis. This vehicle is aimed at a medium size group of passengers.
Hyundai County
29 seater
Hyundai is a compact mid-size bus with a spacious interior that assures best-in-class comfort for passengers and facilitates passenger interaction. New cushions provide firm but gentle support and seat facings are upholstered in semi-cloth.
Hyundai Universe Mini (Dcar) – 19 seater
This 19-seater shares the same chassis with the Hyundai Universe Mini. However, the interior has been redesigned and improved with tons of features including airplane business like premium leather seat, added legroom, LED lighting, electric sun visor, 7-inch entertainment system and USB charging port at every seat. This vehicle is perfect for high end travelers and executives.
Mitsubishi Fuso
17 seater
Similar to our Hyundai Universe Mini, the interior of this vehicle has also been redone entirely. We have fitted this new vehicle with extra large seat made from real leather to maximize comfort during long rides. For convenience, every seat has its own LED screen, USB charging port, cup and magazine holder. We are confident that this vehicle can satisfy even our most demanding client.
Hyundai Solati
9 seater
This vehicle is suitable for short distance trip of a family or a small group of passengers. HAIVAN motorcars, our in-house interior team developed and designed the car interior from the ground up. It is fitted with extra-large, massage seats with premium leather found in luxury cars such as Bentley, Rolls Royce and Porsche for added comfortability. The number of seats has also been reduced from 16 to 9 to provide customer with extra leg room. Similar to any vehicle in our luxury line up, each seat is equipped with an LED screen, USB charging port and cup holder.
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“Global Passenger Network, Inc. là một tổ chức phi lợi nhuận bao gồm thành viên là các công ty cung cấp dịch vụ vận chuyển hành khách đường bộ. GPN cung cấp nguồn lực để giáo dục và thúc đẩy lợi ích cho ngành dịch vụ xe chở khách và các hình thức vận chuyển đường bộ khác. GPN cũng khuyến khích việc phát triển các mô hình kinh doanh, chất lượng, an toàn và dịch vụ khách hàng. Thông qua trang web này, GPN cung cấp một cổng thông tin để hỗ trợ hành khách trong việc định vị và kết nối với một trong các công ty thành viên của GPN để có được báo giá sớm nhất cho các dịch vụ vận chuyển. Tất cả các dịch vụ vận chuyển được cung cấp bởi công ty thành viên và hành khách có nhu cầu sẽ ký hợp đồng trực tiếp với công ty đó. Để biết danh sách hiện tại của các công ty thành viên của chúng tôi, xin vui lòng xem mục “Members”. Mỗi công ty thành viên chịu trách nhiệm hoàn toàn về các dịch vụ, điều khoản, điều kiện và giá vé được cung cấp. GPN không phải là nhà cung cấp dịch vụ vận chuyển và không phải là đại lý du lịch hoặc đại lý đặt phòng. GPN không phải là bên tham gia trong bất kỳ hợp đồng nào giữa khách hàng và công ty thành viên cung cấp dịch vụ vận chuyển”
