Poland Coach Hire | Polish Bus and Coach Hire | Bus Rental
Pastuszak Premium Transport is a leader and one of the oldest bus transportation company in Poland. Since 1989 we represent the top motor coach and bus service in Poland, operate modern fleet of luxury coaches, minibuses, minivans and limousines. We deliver safe, reliable, first-class service, offer airport and rail transfers, transportation for events and congresses, single and multi-day tours, sightseeing, VIP service and much more. All our vehicles represent the best in safety and quality standards and are outfitted with the most modern amenities for your comfort and enjoyment, such as toilet, air conditioning, DVD player, coffee maker, reclining seats, CD player, microphone, satellite GPS navigation, safety 2 and 3 points belts on all seats, WiFi, luxury coaches – leather seats.
GPN TPO Pastuszak
ul.Rybitwy 22
30-722 Krakow,
Poland
Tel. +48 12 423 3245
Tel. +48 12 634 2980
contact@gpnpoland.com
pastuszak@pastuszak.pl
www.pastuszak.com
www.tpotravel.com
Key Contact
- Agnes Pastuszak, CEO
- Isabel Pastuszak, Incoming Service
Gateway Cities
- Gdansk, Poland
- Katowice, Poland
- Krakow, Poland
- Lezajsk, Poland
- Poznan, Poland
- Rzeszow, Poland
- Szczecin, Poland
- Warsaw, Poland
- Wroclaw, Poland
Bus & Coach Hire Services Poland
- Airport Transfers
- Athletic Events
- Team Travel
- Charter Coach Services
- Conventions
- Corporate Cruise
- Travel Agency
- Group Tours Planning
- Scheduled Tours
- Casino Services
- Scheduled Contract Services
- Meet & Greet Services
- Limousines
- School Student Services
Poland Airport Transfers
We provide airport transfers for all group sizes from individuals to big MICE transportation groups. We can organize a meet and greet service at the airport and transfer via luxury vehicles to anywhere in Krakow, Warsaw, Wroclaw, Gdansk or Poznan. Our motor coaches will transport you comfortably and safely to your destination venue or hotel.
We provide an excellent book on line service both to and from Krakow, Warsaw, Wroclaw, Gdansk, Poznan Airports. Our meet and greet service is highly professional: all our queries and bookings are replied to promptly and backs up our promise to provide you with a simple way off arranging your transport to and from Polish Airports.
We provide an excellent and reliable pre-booked service both to and from Krakow Airport. Our meet and greet service is highly professional: all our queries and bookings are replied to promptly and backs up our promise to provide you with a simple way off arranging your transport to and from Krakow Airport.
Day Local Tours in Krakow, Warsaw, Wroclaw, Gdansk and more
Pastuszak Premium Incoming service offer most excited and popular day (local) tours in Poland like Wieliczka Salt Mine Tour, Auschwitz-Birkenau Tour, Jewish District tour, Communist Tours, Zalipie The Painted Cottage tour, Zakopane Tatra Mountains and Dunajec River Rafting Tour, Sanctuary on Jasna Gora – Czestochowa Tour, Excursion to Sanctuary of the Divine Mercy in Łagiewniki & Wadowice, Warsaw City Tour, Chopin Tour, Ksiaz Castle with Church of Peace in Swidnica,
Malbork Castle Tour and much, much more. Travel in luxury coaches and minibuses with professional guides and drivers who know the country of Poland like no one else. Please see details of our daily available local tour in Krakow https://tpotravel.com/local-tours
Poland Multi Day Bus Tours
Pastuszak Premium Incoming service offer multi day tours for your groups around Poland with our professional guides and drivers on our own charter buses. Learn and experience the Polish hospitality from every corner of Poland from Gdansk to Zakopane, Warsaw, Krakow, Poznan, Wroclaw till Zelazowa Wola, Lezajsk and Rzeszow. Our qualified guides will make your stay an experience to remember. Have your choice of coach to choose from 7 seater luxury Mercedes V class, 16 seater Mercedes Sprinter up to 57 seats luxury motor coach. You can see examples of our multi day tours tailored for small private groups and big groups on https://tpotravel.com/classic-tours/
Custom Made Poland Tours
Would you like to customize any of our tours? Are you looking for craft workshops or maybe you want to learn how to cook dumplings workshops or to see a Polish folk show? You tell us your budget, your needs and your time schedule and then leave it to us to create the best tour you’ll ever experience. Whatever your request is we can accommodate your every need. From bus hire, to guides, restaurant booking, activities and accommodation, Pastuszak Group will act as your one stop shop. Please see details of our sample tours for special needs https://tpotravel.com/themed-tours/
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Polish Guides
Our guides are amongst the best in the business, all unique in their own way. Some will sound like they’ve swallowed the book on Polish’s history from the beginning of time, others will sing their way to the coast. Whoever we get, one thing is certain- our customers’ day adventure with us will be one they’ll never forget!
Private Coach Hire in Poland Options
We can cater for groups of all sizes in our fleet of luxury cars and charter coaches. If you require Bus hire in Poland for Corporate, College Outings, Airport Transfers, Multiday Hire, Conferences or Sporting Events, Pastuszak Premium Transport can arrange all your passenger transport needs. From coach hire in Poland with a guide or bus rental for transport we are the people who can arrange Quality bus hire. Discover Poland by bus, Poland is perfectly suited to tour by coach.
Poland Charter Bus Services
Whatever your coaching needs are in Poland or Eastern Europe we will be able to accommodate. Whether you are going to a sport event, conference, private coach transfers. In the last number of years, Poland has become an increasingly popular place to hold conferences and events. Pastuszak Charter Coach hire service has been here to help major international companies with their plans to offer their clients the best possible experience. With our fleet of premium vehicles in all size categories, our motor coach rental can help you with any group that you have. All of our buses are of luxury standard, environmental friendly with engines EURO 6 and all drivers are well groomed, friendly and English speaking.
Polish Tour Operating – Full Service
Pastuszak Incoming are a fully-fledged Polish incoming tour operator, the advantage of Pastuszak Group is that we own and operate our own fleet of charter coaches thus ensuring the quality and competitive pricing that your groups/FIT’s will appreciate. We will look after every service you require in Poland, from your coaching needs, airport transfers, accommodation, ground handling, lunch and dinner reservations, museum reservation and attractions. All your needs in Poland will be accommodated.
MICE Events
We offer both full-service event organization or can provide an as-needed service to assist in the preparation and running of your event in Poland. In addition to your meeting requirements, our Pastuszak’s Team can organize social events – activities and tours, golfing, special events, meals, banquets and entertainment. We offer assistance in selection of conference or meeting venues to best meet you or your client’s needs. Relax and let us handle the booking and management of venues, accommodation and transportation. Let Pastuszak Team look after transport for all your Conferences & Events requirements. Our fleet of premium coaches mean we can look after any size event. If it’s an airport transfer for a VIP or transport for 2,000 people, we can look after it. We can pass on our experience in organizing logistics for large numbers to you, ensuring that your event runs smoothly.
In addition to this, we will if requested organise:
- Meet and greet at airports
- Dispatchers at hotels/Convention Centre
- Suggest itineraries for partner programmes
- Multi language guides if required
- Travel Agency
Pastuszak Group is a group of specialized management companies and travel experts. We design and create group and individual tours to all over the Poland. Our group consists of bespoke brands, each with their own specialisms, focus areas and impressive track record. Across the 5 companies we employ over 150 multilingual, highly motivated and talented individuals who are passionate about creating innovative travel experiences and providing high level customer service and satisfaction.
Poland Youth Travel
Are you looking for the best education trip in Krakow or Warsaw? Have your students always wanted to visit Poland, but don’t know what to see? You don’t know how long to stay at Auschwitz – Birkenau Museum or Schindler’s Factory? Are the Salt Mine in Wieliczka worth visiting or how to get the best of your stay in Krakow, Gdansk or Warsaw? Get inspired by our tried and tested sample itineraries, We will gladly tailor-make these to fit any requirement your student groups would have in Poland. We will choose your accommodation, whether it be hostels in Old Town or around the Krakow or Warsaw. We don’t just provide hostel or hotel accommodation for your groups but can guarantee the best coaching service and day tours for your groups, designed to your liking. Contact us to make your holiday in Poland a reality!
Some tour ideas: Holocaust tours, II World War tour, Communist Tour, Polin Museum, Warsaw Uprising Museum,
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International Travel - Quality & Safety Standards
Drivers
Our staff is always our priority. We employ full time minimum two drivers for each bus for hire. We know that a person with a stable employment, highly trained and experienced is a fully qualified and safe driver. Most of our drivers have already been with us for 10 years, and platinum ones from the beginning!
Credentials
We are family own companies, currently two generations are committed to its development; we sign it with our last name that at present is associated with reliability and a good quality.
Safety
Our customers always come first with a strong emphasis on their care, needs and safety. Our drivers are highly trained and experienced to make a difference for your charter. We are licensed and insured to meet all requirements both in Poland and abroad.
Fleet
All our coaches are the highest tourist class equipped with air condition, seatbelts, reinforced body construction, advanced systems designed to minimize the risk of skidding or rollover. All coaches meet the strict environmental requirements that are already in effect in many European cities.
Experience
Since 1989 we have provided the most reliable transportation services of charter coaches and mini buses. Through all this time we have gathered essential knowledge and practice in the transportation field. We provide you with information and rates on your charter coach service needs and answer all your questions regarding the planned routes.
Malfunctions
They can happen despite all efforts, we can’t avoid them but we can temper their effects. Being a member of the biggest international bus charter network Global Passenger Network (GPN) we are sure that in whole Europe we can always count on our partners’ help who in a case of emergency send a substitute coach from the closest base to let passengers continue their trip safely. Can a company you’ll be chartering a coach from guarantee that?
Prices
We know well prices are very important when you want to choose a carrier. That’s why we work hard in negotiating fuel rates, spare parts prices, insurance costs, and stable employment to keep our prices attractive and competitive. Please remember you should always concern on your safety. Only coaches of new generation equipped with seatbelts and many modern systems can guarantee your safety.
Recommendations
Satisfied customers who recommend our company are our best publicity. On our website you can read several recommendations and entries of customers satisfied with our services. We are awarded a title of The Leader of Polish Tourism Market in the category of Coach Charter Company several years in the row.
Motor Coaches and Buses Amenities
Our coaches are equipted in: Toilet, Air Conditioning, DVD player, Coffee Maker, Reclining Seats, CD / DVD player, Microphone, Satellite GPS navigation, Safety Belts on all seats, VIP class coaches – Leather Seats.
Polish Incoming Tour Operator
TPO Travel Incoming Department is specialised in the arrangement of tailor-made programs for Group Tours and Business Trips in Krakow, Warsaw, Gdansk, and other towns in Poland. We provide top-quality Incoming Services, including: transportation, accommodations, guide services, translation and interpretation services, restaurant reservations to fulfill all of our clients’ needs in this new destination. We design tours consistent with the group’s needs, desires and budget. Qualified and welcoming TPO Travel staff, are a guarantee of flexibility, reliability and timeliness!
We invite you to see some of our sample programs that will give you a glimpse of what we can show you in Poland. Please let us know what your requirements are and how we can work together for our mutual benefit. Leading coach company in Poland. Looking for coach hire in Poland? We offer a range of coach hire services and travel solutions to suit your needs. Contact us today. Please visit our website, request a quote and tell us when you arrive!
The TPO Travel team takes care of:
- Tailor made programs,
- Coach Hire in Poland,
- City Tours & Sightseeing activities,
- City breaks
- VIP Service,
- Business meetings and events,
- Accommodation (Hotel, Hostel, Apartments)
- Restaurant Bookings,
- Tour Guides & Interpretors,
- Meet&Greet Assistance
FAQ
Booking Confirmation: How do I know my coach is booked?
Normally, written confirmation by the Company is the only basis of acceptance of a hiring or subsequent alterations.
Quotations: How long is my quote valid for?
All quotations are given on the basis of information provided by the Hirer and are valid for 7 days, unless otherwise stated.
The route used is at the discretion of the Company, unless particularly specified by the Hirer, in which case it will be clearly shown on the confirmation.
Additional Charges and Surcharges: Is your confirmed price all inclusive?
All bookings at the point of quotation will be based on the use of a single Driver however, for longer journeys in terms of hours the Company reserves the right to review the quotation should a second Driver be required, and should there be a need for additional charges, the Hirer will be advised at least (where possible) 7 days prior to the journey date.
If it is necessary to accommodate the Driver, these costs will be borne by the Hirer. Accommodation must be a single occupancy room of a reasonable basic standard and should include evening meal and breakfast as appropriate.
Any amendments to the original booking maybe charged directly by the Driver or by the Company at the end of the contract.
If, as a result of the Hirer or passengers, the coach requires cleaning over and above that normally carried out, the Hirer will be charged additional cost of 500pln.
The Company reserves the right to charge for damage to vehicles made by the Hirer and/or the passengers. Monies will be collected from the Hirer.
Cancellation by the Company: Can the coach company cancel my booking?
In the event of circumstances beyond the Company’s control e.g. civil unrest, strikes, police road closures, terrorist attacks etc (including adverse weather and road conditions) or in the event of the Hirer taking any action varying agreed conditions unilaterally the Company may, by returning all money paid and without further liability cancel the contract.
Airport transfers: How long driver will wait for us at the airport?
On collecting passengers from airports, the coach/vehicle will wait for one hour after the prearranged collection time free of charge. After that additional waiting time will be subject to charged, for coach 100PLN, for other vehicles 50PLN for each extra hour plus 8%tax.
Payment: Do I have to pay full amount of confirmation?
Payment must be paid in full 14 days before the start of the hire unless otherwise agreed by the Company.
Pets: Can I travel with dog or cat?
Coaches are not adapted for animal transport and it is not permitted to transport animals, unless agreed (in writing) by the Company.
Cancellation by the Hirer: How can I cancel my booking?
All cancellations must be made in writing and sending to pastuszak@pastuszak.pl or contact@gpnpoland.com If the Hirer cancels, the following scale of charges will apply:Cancellation more than 14 days before the hire date – no charge. Cancellation between 14 days and 12 days before the hire date – 50% of the hire chargeCancellation within 48 hours before the hire date – full charge, no refund will be given
Use of Vehicle: What happens when we use vehicle longer then requested or change the route?
The Hirer cannot assume the use of the vehicle between the outward and return journey, or remain at destination for longer time than previously agreed with the Company.The Company must be notified of any bookings for football matches, music festivals or political demonstrations and rallies at the time of booking, as there may be specific legal or other requirements that could affect the booking.Failure to notify the Company correctly of the nature of the journey will be construed as breach of contract and at the Company’s absolute discretion may lead to termination of the booking without compensation or refund
Pictures of Vehicles: Can I get coach details and pictures before the service?
On request the Company can provide a photograph of the type of vehicle being supplied. The photograph supplied is illustrative only and may be a different make/model with different livery and appearance to that actually supplied for the booking, unless otherwise agreed.
Substitutions / Change of Vehicle/ Seating Capacity: Can I get different coach capacity than requested?
The Company reserves the right to provide a larger vehicle than specified at no additional charge.
Neither the Hirer nor the Driver must load any vehicle beyond the number of passengers which it is legally permitted to carry.
The Company reserves the right to subcontract to another Operator to perform the hire or to supply replacement vehicles with the same number of seats.
Drivers hours and rest periods: Do I have to follow any driving time restrictions planning my trip?
The driver’s hours or driving and rest periods are strictly controlled and the current regulations must be complied with (EU 561/2006). The Company will agree the hours of operation of the hire and these MUST be observed.
Neither the Hirer nor any passenger shall delay or otherwise interrupt the journey in such a way that the driver is at risk of breaching regulations relating to driving hours and duty time. If any breach is likely to occur, the Hirer will be responsible for any additional costs incurred unless it is outside the control of the Hirer.
Delays and/or Breakdown: What happens if the road or weather conditions prevent from completing the trip?
The Company gives any advice on journey time in good faith but does not guarantee the completion of any journey in any specific time and will not be liable for loss, delay or inconvenience caused by the actual time of the journey
Under the circumstances of traffic or road accidents, adverse weather conditions, compliance with police, customs or other government officials delaying the Driver picking up the client at the agreed time, the Company will not be liable for loss, delay or inconvenience caused
In the event of the failure of the company to provide the booked service any refund will be limited to the amount paid for the hire.
Luggage and Passengers Property: Is our luggage and property insured?
The vehicle supplied by the Company will take the number of passengers with their luggage including 1 piece of hand luggage weighing up to 10kg and 1 piece of primary luggage not exceeding 20kg per person, specified at the booking confirmation.
The Customer must ensure they specify the correct information at the time of the booking and inform the Company as soon as possible if there are any changes.
Whilst The Company will take all reasonable care with passenger’s property it cannot accept liability for any damage to, or loss of that property being carried on the vehicle and the Company strongly recommends that no valuables should be left on the vehicle at any time, even if that vehicle is locked.
The Company cannot accept responsibility for any loss of or damage to property left on the vehicle after hire.
Property found on the vehicle after hire will be held at the vehicle operating base for a maximum period of 30 days and disposed of thereafter. It is the Hirers’ or the passenger’s responsibility to collect the property and any costs incurred to collect the property are to be borne by the Hirer or passenger.
Conduct of Passengers: Are you allowed to drink alcohol beverages on the board of your vehicles?
The Driver is responsible for the safety of the passengers and vehicle.
Smoking and the consumption of alcohol and/or illegal drugs is not permitted on the coach and the Hirer will be responsible for ensuring that this is observed. Any passenger whose conduct is in breach of statutory regulations may be removed from a vehicle or prevented from boarding on the Driver’s authority
For any reason, the Driver has the discretion to either remove, or not allow any passengers on the coach if the passenger is abusive, damages the coach, or not fit to travel due to being intoxicated with alcohol or illegal drugs.
In such event, at the Driver’s sole discretion, the journey may continue once the passenger or passengers have been removed from the vehicle, but should passenger conduct result in summary termination of the journey, the Company reserves the right to cancel any other parts of a booking, and in such circumstances the forfeiture of any monies paid, and no claims for compensation or refund in either whole or part shall be entertained.
Any damage caused to the vehicle by the Hirer or any of the passengers shall be the responsibility of the Hirer and the Hirer shall be liable for all costs related thereto.
Insurance/Liability for Injury: What is covered by your insurance?
All Passengers are covered by personal accident insurance of the Company/Subcontractor (NNW). The insurance covers only situation that may occur while the Passengers remains in the coach/vehicle. Any other incidents resulting in damages to the Passengers outside the coach/vehicle are not covered by this insurance. It is the responsibility of the Hirer to ensure that all Customers wear seat belts.
The Company will not accept any liability for damage, injury or loss for any passenger standing up or walking around the vehicle whilst in motion, or passengers being influenced by alcohol or drugs.
Where I can send my complaint? Complaints
In the event of a complaint the Hirer should seek a solution at the time from the driver or company. If a remedy has not been provided, complaints should be submitted in writing to the Company within 14 days of terminations time of hire.
Complaints will be dealt with, in accordance with the Company complaints procedure, within 14 days of receipt of the written complaint sent to pastuszak@pastuszak.pl or contact@gpnpoland.com
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GPN
Global Passenger Network (GPN) jest elitarną, międzynarodową organizacją zrzeszającą przewoźników autokarowych na całym świecie. W chwili obecnej posiadamy swoich przedstawicieli w 40 krajach, jeśli więc szukasz transportu grupowego lub indywidualnego, nie wahaj sie do nas zadzwonić. Możesz kontaktować się bezpośrednio z naszymi partnerami lub z nami, jeśli wolisz rozmawiać w języku polskim. TPO PASTUSZAK – przedstawiciel GPN w Polsce. Zarówno w naszym kraju jak i w krajach całej naszej sieci, zawsze możesz liczyć na ten sam wysoki standard usług oraz jakości pojazdów, które oferujemy. Jesteśmy ekspertami w tej dziedzinie i dlatego pragniemy połączyć nasze doświadczenie i profesjonalizm, aby oferować najwyższej jakości serwis od początku do końca podróży. Global Passenger Network – sprawimy, że Twoja podróż będzie łatwa i przyjemna!
