Reykjavik Excursions – Kynnisferðir recently got certifications from Vakinn

Reykjavik Excursions – Kynnisferðir recently got certifications from Vakinn, both for their quality system as well as for their environmental system.

Vakinn is Iceland tourism´s official quality and environmental system and its aim is to strengthen both quality and safety in tourism by means of guidance and support, as well as developing a sense of social responsibility.

The quality system focuses on the following:

• Sales and purchase of goods and services
• Customer service and customer satisfaction
• Facilities, equipment and immediate vicinity
• Cleanliness and general impression
• Management and staff
• Culture and history
• Safety, welfare, responsibility and accessibility
• Company management and overall performance

The environmental system is based on the the following categories:

• Strategy formation and work procedures
• Procurement and resources
• Energy
• Waste
• Nature conservation
• The community
• Suppliers and market
• Customer information

Vakinn is a step forward in implementing standards for Reykjavik Excursions – Kynnisferðir. Reykjavik excursions already has a certification for ISO 14001 Environmental Management System and is well on our way in implementing OHSAS 18001 Occupational Health and Safety System.
Reykjavik Excursions is proud to be a member of Vakinn and they will do their best to fulfill its goals.
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